Applebee's
Right after watching an awesome movie at the IMAX theater with friends, we went to Applebee's to eat. We knew it was late but it isn't an excuse for poor service. Got the wrong food and drinks sent to us in multiple occasions. Waitress never shows up back at our table to bring back what we ask for like a refill or an utensil. The place was not even half full for confusion to happen. We didn't get the typical courteous Applebee's service and friendliness at this location.
When the food did arrive... it was late... the steak was ridiculously small, mini sliders were terrible.
After the poor experience, because we showed up at after a certain time, a mandatory gratuity is added to the tab. The tip was definitely too high.. if anything, it wasn't even deserved. Since gratuity is automatically added to the tab after a certain time, we are assuming that the employees don't need to work as hard for the tip and could just hang out in the kitchen or give poor services and food to customers.
On top of how much this Applebee's ruined our wonderful movie night, the next day, everyone who ordered or even tried the mini sliders had bad belly aches and stayed home to sit on their toilets. The disgusting sliders gave them food poisoning! Are you kidding me?! What a joke! This officially ruined it all for us.
It was the most terrible experience at an Applebee's. This place really ruined my impression of the neighborhood and Applebee's. When we contemplate where to eat with our friends, we always scoff at Applebee's because we don't want to get poor service and food poisoning again unless we really trust the location. ibf