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Call Center

posted by Anonymous - 9:55 AM Nov 29, 2010
Tags: Current Events, work

I work at T-Mobile in the call center where I have to put up with angry customers calling asking to speak to a supervisor when things don’t go their way. My problem is that my supervisor is a complete coward who refuses to take escalated calls. When the irate customers don’t get to talk to a supervisor, they go from angry to off-the-chart livid...

Just needed to let it out. IbF!!

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